Digital GP Appointments

Covid-19 also known as coronavirus, has meant that NHS healthcare staff have needed to use different ways of providing a clinical consultation to ensure that patients still get the healthcare they need. As well as the traditional methods such as face-to-face appointments, GPs, nurses and hospital staff have been using other, safer ways to consult such as telephone, online or video consultations.

The NHS in Sunderland, South Tyneside, and County Durham are working together to understand your thoughts of the different ways people can consult with a healthcare professional at their GP practice. This survey is open to anyone over the age of 16 to complete.

The feedback from this survey will be added to the insight being gathered through other involvement work being carried out with NHS staff. The report will be used to help us to understand how we can continue to make improvements to services and encourage more people to use digital clinical consultations with their health professional in the future.

The use of digital consultations in GP practices – NHS Sunderland and South Tyneside CCG

Survey Responses from Deaf people (British Sign Language): Gathering views about using digital technology to speak to a GP

Digital medical appointments VCSO Focus Group Report – September 2020